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Quote
439
Notes"懸念しているのは、今後、団塊世代の退職で、元会社員の男性クレーマーが増えるであろうということ。退職しても、幹部であったら上司癖が抜けない。たまには部下を指導したいがそこには組織が無い。手ごろな相手を見つけて、指導という名の苦情を持ち込む。その相手に「名の通った企業は、客に対して牙をむかないはず」と読んで、粘着質なクレームをつけることを予測しておかねばならない。"「苦情」と「クレーム」は違う 誠意を持って話を聞く - ワークスタイル - nikkei BPnet
これは間違いない。高度成長～バブルに乗ってリーマン時代を謳歌し逃げ切った連中はホント厄介な存在になるぞ。
(via irregular-expression)
(via whosnews)
(via s-hsmt) (via reservoir) (via mnak)
この世代、なんで憎まれる、恨まれる方向に行動するのかね？
(via ipodstyle) (via makototz) (via ittm) (via tra249) (via exposition) (via kazz7) (via fukumatsu) (via yaruo) -
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